Tips & Tricksby GuestTrack Team

How to set up Invitee User Role

Businesses can assign multiple users with different roles for monitoring and managing the GuestTrack system across multiple projects with maximum flexibility.

How to set up Invitee User Role

Businesses can assign multiple users with different roles for monitoring, managing the Guest Track system across multiple Projects with maximum flexibility. The below tables explain the user management feature and User Role permissions.

User Management Features Pricing

User management Features14 days Trial (Free)Basic ($9.90 AUD/month)Basic + User Role ($19.80 AUD/month)Basic + User Role + Unlimited Users ($29.70 AUD/month)
Create Administrator User✔︎✔︎✔︎✔︎
Create Read Record Only User--✔︎✔︎
Create Full Record Access User--✔︎✔︎
Max number of Users31010Unlimited

User Permissions

FeatureRead Records Only UserFull Record Access UserAdministratorMaster Account
Visitor Records✔︎✔︎✔︎✔︎
Registrations✔︎✔︎✔︎✔︎
Import Records-✔︎✔︎✔︎
Check In & Out-✔︎✔︎✔︎
Analytics-✔︎✔︎✔︎
Guest Badges--✔︎
Project Settings--✔︎
User Management---✔︎
Subscription---✔︎

How To Create User Roles

Step 1: Subscribe User Role feature

Navigate to Settings > Subscription. Select Basic plan.

Subscription settings

On the next page, select User Role and finalise payment.

Select User Role add-on

Step 2: Add new users and assign user role

Navigate to Settings > Users. Click on the "+" button.

Add new user

On the next page, fill in the Invitee's information and select a role for this user.

Setup user roles

Step 3: New user login

The Invitee will receive an invitation email with a link and a temporary password. Click the link and login in with the provided password. The new user will then prompt to change New Password to complete login.

New user login

User Management

The master account can:

  • Transfer master account to another user*
  • Modify user's role
  • Delete user

Modify user

*Transfer master account will remove the master privilege from the current user. Proceed with caution.