GuestTrack offer different subscription options including free trial and paid subscriptions. Please see our Pricing page for more details.
GuestTrack is an initiative by BGL to help our clients (Accountants) help their clients (Small Businesses). As industry leading software developers, GuestTrack was something we released quickly to relieve some stress for our community. Moving forward, GuestTrack will be evolving into a visitor management system and continue to provide the best user experience to our clients.
Once registered, you can generate visitor QR codes on your GuestTrack management dashboard. You can generate unlimited QR codes and customise the names and styles for the QR codes.
See our help article here.
There are two options for multiple businesses/venues:
(Please note only one visitor form ie. one set of questionnaire can be created via this method. If you need different visitor forms for your venues, see the below method.)
If you only sign up for the 14 Day Free Trial, you will not be billed.
Paid Subscriptions are billed either monthly or annually. Your selected payment method will be charged automatically on a recurring monthly or annual basis. Your subscription will be renewed automatically, and you will be charged on the first day of each billing period unless you cancel. All Subscriptions are listed and charged in AU Dollars.
You may follow the following steps to view your billing details (e.g. billing period, next payment date):
To update your credit card information, please follow the instructions below:
Invoices are sent automatically to your email address registered with your master account after every charge. They currently cannot be accessed from your management dashboard. So please check your email inbox/spam to download the Invoices. If you cannot find an Invoice, you can request a copy of the Invoice by completing the contact us form.
Most IOS and Android phones have the capability to scan a QR Code directly using the phone’s built-in camera. Visitors with older Android phones can use the GuestTrack QR Code Scanner or any QR code scanner app available via the Google Play Store.
See a step-by-step guide on how to scan QR codes with Android phones here .
Businesses can also check-in visitors via
If the webpage becomes blank after you clicking "sign up" or "sign in", and your device is connected to your office's internet, it could be an issue related to your company's firewall. If switching to mobile data solves the issue, please advise your company's IT department to white-list the GuestTrack domain guest.bglai.com.