GuestTrack is a FREE guest check-in application


It helps businesses/communities collect and store data of visitors entering their premises. It has made extremely convenient for over 9,000 businesses/communities to meet their obligations in a COVID-19 environment as well as providing 5 million visitors with an outstanding checkin experience.


Privacy Protection

Visitor information is encrypted and hosted in Australia. Any decryption operations will be recorded into Audit Log. We built ISO-27001 security certified software, which is trusted by the ATO.

Custom Form

A wide range of visitor fields for you to choose from: textbox, dropdown, checkbox, date, address...and more. Customise visitor form to suit your business needs. Your form, your way.

Unlimited QR Codes

Customise QR codes with your business logo and colour scheme. No limit to the number of QR codes you can generate, and they never expire. Register your business and start check-in your visitors today!


We are trusted by these businesses


Check-in your visitors swiftly and safely


To reopen, a number of businesses are required to collect and store visitor and employee information. The way the information is collected and stored must also comply with privacy laws and time limits.

Register, Print, and Go

No app installation is needed. Register your business now and get visitor QR codes ready to use in 3 minutes!

How GuestTrack Works


01

Print ​& Scan

Print and display the QR Code and advise your visitors to scan on arrivals.
Step 1 Scan QR Code
02

Complete Details

Visitors enter their contact information, and we will securely store them for you.
Step 2 Complete Details
03

Easy Check Out

Visitors can check out from the venue with a click of a button.
Step 3 Check Out
04

Paperless Records

Information will be displayed in a structured format and can be easily downloaded.
Guest Track How to Step 4

Why GuestTrack


GuestTrack is not only designed for restaurants, cafes, hotels and accommodation industry, but can also be applied in sport clubs, recreation centers, gyms, offices, parks, museums, galleries, warehouses, conferences, function venues, beauty services, and you name it. We have designed our system that can support thousands of people checking-in at the same time.


Data Protection


All data is encrypted to the highest security standard with AWS Key Management Service (KMS) and any decryption will be recorded into Audit Log. AWS KMS is designed in a way that no one, including AWS employees, can decrypt or access your data.

Our algorithm based on Advanced Encryption Standard (AES) in Galois Counter Mode (GCM) with 256-bit keys (AES-256-GCM).

We will not contact any of your visitors after they have checked-in with GuestTrack. Nor will we data mine or sell any data gathered, apart from keeping general statistics on the number business registration and check-ins.






Custom Visitor Fields


All fields are customisable in your visitor check-in form, with a wide range of field types to choose from: text-box, drop-down, checkbox, address, date, paragraph...etc. They can be made compulsory and optional.




QR Code Styling


Create custom QR Codes with your business logo and colour scheme. There is no limit to the number of QR Codes you can use and they do not expire.

Key Figures


We are working together to help Australia re-open.

Months


Satisfaction Rate


Happy Businesses


Visitor Check-ins


Key Features



Visitors scan QR code to check in. No more pen and paper are needed.


Records can be searched by date and downloaded to a csv file.


Visitor data is stored complying with privacy laws and encrypted with highest standards.


You can choose what details are required from visitors, eg. Covid-19 Declaration, Home Address, Temperature.


You have the option to ask for marketing consent from visitors. Visitors can also rate your business.


Table number is recognised on scanning QR code, so you know where your visitors were sitting upon checking records.


Testimony



About BGL


BGL delivers SMSF administration and corporate compliance management software solutions to over 8,000 businesses in 15 countries – all through its user-friendly and highly intelligent web applications, combining amazing UX with powerful technology.

Founded in 1983 with only 2 employees, BGL has grown to be the #1 developer of compliance software solutions in the world – employing an amazing team of 150+ people across the globe! We also ranked #5 most innovative technology company in Australia and New Zealand.

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Updates


19

Nov 2020

0

How to Use the Check Out Function

There are multiple ways to check out visitors. Simple and easy.

15

Nov 2020

0

Call-to-action after Guest Check-in

Add a PDF document and insert a link for your guests to open.

11

Nov 2020

0

What is Net Promoter Score (NPS)?

Use our Net Promoter Score (NPS) feature to manage your customer experience!