GuestTrack is a FREE guest check-in application


It helps businesses/communities collect and store data of visitors entering their premises. It makes it extremely convenient for businesses/communities to meet their obligations in a COVID-19 environment as well as providing visitors with an outstanding checkin experience.


Free

There is no charge to use GuestTrack. BGL makes commercial software for accounting firms and other businesses. GuestTrack is our way to give back to our community.

Secure

Visitor information is encrypted and hosted in Australia. Any decryption operations will be recorded into Audit Log. We built ISO-27001 security certified software, which is trusted by the ATO.

169,000+ Check-Ins

In just 1 month, we have been used by 800+ businesses and 169,000+ check-ins are recorded . Join us today, and have your business re-opened and operated in the right direction!


Reopen your business swiftly and safely


To reopen, a number of businesses are required to collect and store visitor and employee information. The way the information is collected and stored must also comply with privacy laws and time limits.

Register, Print, and Go

No app installation is needed. Register your business now and get visitor QR codes ready to use in 3 minutes!

How GuestTrack works


01

Print ​& Scan

Print and display the QR Code and advise your visitors to scan on arrivals.
Guest Track How to Step 1
02

Complete Details

Visitors enter their contact information, and we will securely store them for you.
Guest Track How to Step 2
03

Paperless Records

Information will be displayed in a structured format and can be easily downloaded.
Guest Track How to Step 3

Key Figures


We are working together to help Australia re-open.

Days


Satisfaction Rate


Happy Businesses


Visitor Check-ins


Why GuestTrack


GuestTrack is not only designed for restaurants, cafes, hotels and accommodation industry, but can also be applied in sport clubs, recreation centers, gyms, offices, parks, museums, galleries, warehouses, conferences, function venues, beauty services, and you name it. We have designed our system that can support thousands of people checking-in at the same time.

Visitors scan QR code to check in. No more pen and paper are needed.


Records can be searched by date and downloaded to a csv file.


Visitor data is stored complying with privacy laws and encrypted with highest standards.


You can choose what details are required from visitors, eg. Covid-19 Declaration, Home Address, Temperature.


You have the option to ask for marketing consent from visitors. Visitors can also rate your business.


Table number is recognised on scanning QR code, so you know where your visitors were sitting upon checking records.


About BGL


BGL delivers SMSF administration and corporate compliance management software solutions to over 8,000 businesses in 15 countries – all through its user-friendly and highly intelligent web applications, combining amazing UX with powerful technology.

Founded in 1983 with only 2 employees, BGL has grown to be the #1 developer of compliance software solutions in the world – employing an amazing team of 150+ people across the globe!

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FAQs

How can I generate visitor QR codes?
On your GuestTrack management dashboard, navigate to the sidebar and click “Create QR Code”. You are able to customise the names and styles for the QR codes.
Can I choose what information to collect from visitors?
Yes. You can add or remove data collection fields in the “Update Details” section on your management dashboard.

Currently, the mandatory fields include:
• Full Name
• Contact Number
• Email (mandatory to display however optional for visitor to enter)

Optional fields include:
• Covid-19 Declaration
• Home Address
• Temperature
• Date of Birth
• Subscribe to Marketing

Soon you will be able to create custom fields to suit your business needs. Stay tuned for our new features.
What if I have multiple venues?
You may generate multiple QR codes on your management dashboard and attach one QR code to each venue. Visitor records from all venues will be displayed on the Visitor Records section.

Alternatively you may set up one account for each venue. Visitor records will then be displayed under separate accounts.
How do I check visitor history? Is it updated in real time?
Sign in to your GuestTrack management dashboard, visitor records will be listed in the Visitor Records section. Visitor records can be searched by date and downloaded into a csv file.

All data is loaded in real time. You may need to refresh your browser to view the latest records.
Can I check in multiple visitors in one go?
Yes. You can check-in up to 5 visitors at a time. You can check in more visitors after each check in.
For visitors do not have mobile phones (eg. elderly people) or have trouble scanning QR codes, how can they check in?
You can check-in on their behalf using the “Check-in Visitors” function on your management dashboard.

You may also display the Check-in Visitor screen on a portable device (eg. ipad) for your visitors to fill in details themselves.
Can the system remember frequent visitors so they don’t need to re-enter details each time?
Yes. If guests return with the same phone/device , then upon scanning the QR code their detail will be auto-populated and they only need to hit submit to complete their check-in.
How long is the visitor data stored for in the system?
You can access visitor records for the last 2 months in the system.