Connect GuestTrack to Claude and ChatGPT

You can now connect GuestTrack to Claude and ChatGPT. Once it's connected, you ask about your visitors in plain English and the assistant reads your GuestTrack records to answer. It can also check visitors in, pre-register them and check them out for you.

Short on time? Watch the 30-second version.

What you can ask

• Query visitor records. "Who checked in this week?" "Was Sam on site on Thursday?" "How many people came through the front door QR code yesterday?"
• Generate reports. Ask for a daily summary, or have the assistant turn its answer into a spreadsheet you can download.
• Check visitors out. "Check out all visits for today." In the demo, the Today page goes from 17 people on site to 0 while Claude works.
• Check in and pre-register. "Pre-register Priya for 2pm tomorrow at Front Door."

You approve what it can do

The connector uses OAuth, so you never give the assistant your GuestTrack password. You sign in on GuestTrack's own page, and it tells you exactly what the assistant will be able to do before you click Allow.

The assistant can:

• see your projects, their QR codes and check-in forms
• read visitor records, including visitors' names and contact details
• check visitors in, pre-register visitors and check them out

It can't delete records, and it can't change your projects, team or billing. It only sees the projects your own GuestTrack role lets you see, and if you're removed from a project the assistant loses access to it straight away.

Claude and ChatGPT also ask before they change anything. When you ask for a check-out, you'll see the request and approve it first.

How to connect

The connector address is the same for both assistants:

https://api.guesttrack.io/mcp

Claude

1. Open Customize, then Connectors, and click Add to add a custom connector.
2. Name it GuestTrack and paste the address above as the MCP server URL.
3. Click Continue, then Add. Your browser opens the GuestTrack sign-in page.
4. Sign in if you need to, check the list of what Claude will be able to do, and click Allow.
5. Start a new chat and ask: "List all my projects from GuestTrack."

ChatGPT

1. Open Plugins, click Add, then Create plugin.
2. Name it GuestTrack, paste the address above as the Server URL, and leave Authentication on OAuth.
3. Tick I understand and want to continue, then click Create.
4. Click Continue to GuestTrack, sign in if you need to, and click Allow.
5. Start a new chat and ask: "List all projects from GuestTrack."

Custom connectors depend on your Claude or ChatGPT plan, and the menu names can differ between the desktop, web and mobile apps. If you can't find the option, search the assistant's help for "custom connector" or "MCP".

Good to know

• Check-ins the assistant adds count towards your plan's monthly check-ins, the same as any other check-in.
• Visitors aren't sent a confirmation SMS or email for a check-in added by an assistant.
• To stop an assistant using GuestTrack, disconnect GuestTrack in that assistant's connector settings.
• Building your own integration instead? See the GuestTrack API.