GuestTrack Check In app
Your team checks in with one tap. You know they were there.
For the people who come back every day: staff, contractors, drivers and guards. The app checks them in by QR code or by location, in and out by itself at every stop, fills in your form from last time, and keeps working with no signal.
iPhone (iOS 17+) and Android (8.0+) · Free for the people you invite · In Growth, Portfolio and the free trial
Watch a driver’s day, start to finish
A new project with three stops. Then Daniel drives his route with the app open: checked in and out at each stop by itself, the last one with no signal, and his day replayed on the map. Four minutes.
Choose how strict each check-in point is
Visitors keep using the web page. People you know use the app. Set it per point; your other points stay as they are.
- Web + app
Web page or app
The standard. Visitors scan with their phone camera and fill in the web form. Your team can use the app at the same point.
- App only
Scanned with the app
The web page is turned off. The code works only when someone signed in scans it with the app, so a photo of the code or a shared link checks nobody in.
- App + GPS
Scanned, at the site
The app also takes one location reading and checks it is inside the radius you set. If it can’t be checked, block the check-in or save it for review.
- By location
No scan at all
Inside the radius, the point appears in the app with a Check in button, or checks in by itself. No code on the wall needed.
A day with the app
Priya runs the morning shift at a distribution centre.
- 6:58 am
Checked in as she arrives
Auto check-in is on and the app is open. She walks into the radius, the phone buzzes, and she has 5 seconds to stop it.
- 7:00 am
Filled in from last time
At a point with a longer form, her answers are already there. The first time she signed the gate’s declaration, the app asked: Save and reuse, or Ask me each time.
- 11:20 am
No signal in the cold store
She checks in anyway. It is saved on the phone with the time and place it was made, and uploads by itself once she is back online.
- 3:31 pm
Checked out as she leaves
Readings clearly outside the gate start the same countdown. If the app was closed when she left, it checks her out the next time she opens it.
Several stops a day
A driver’s whole day, checked in stop by stop
Daniel delivers to three sites with the app open. Each arrival checks him in and each departure checks him out, by itself, with 5 seconds to stop it. At the last store there is no signal: the check-in waits on his phone and uploads three minutes later, with the time he arrived.
In Visitor Records, Replay on map plays his day back: every stop in the order he checked in, when he was there and how.
- 1Huntingwood Depot7:02 am to 7:41 am · Automatic
- 2Blacktown Store8:15 am to 8:52 am · Automatic
- 3Parramatta Store9:30 am · Automatic, no signal: sent at 9:33 am
Lines join check-ins in time order. They are not the route travelled.
Everything in the app
Points nearby, on opening
The app opens on where you are and the points you can check in at. The list is worked out on the phone, so it works offline too.
Auto check-in and check-out
Two switches, each person’s own choice. Arriving or leaving starts a 5-second countdown they can stop. It runs only while the app is open on screen; nothing runs in the background.
Filled in from last time
Name, phone, email and company fill in at every point; other answers are kept per point. A declaration and a signature are reused only if the person says Save and reuse, and asked again when the wording changes.
Works with no signal
Every check-in is saved on the phone first, with the time and place it was made, then uploads by itself once. You decide whether offline is allowed and for how long.
Signed by the phone
Each phone gets its own key when the person signs in, and every check-in and check-out is signed with it. A lost phone is revoked in My Devices.
Check out where they are
From the home screen, by scanning the code again, or by itself on leaving. A check-out is never refused; one made away from the point is flagged for review.
Every site, one sign-in
People who work across several projects see every point they can check in at, in one list. They sign in once and stay signed in.
Your form, in the app
Text, choices, dates, addresses, signatures and declarations, required fields included. The dashboard tells you if a form has a field the app can’t show, such as a photo upload.
For security companies
Follow a guard’s whole shift, not just the check-in
Turn on shift tracking at a post. From check-in to check-out the phone shows On shift and records where the guard is. You see time at the post, time away and any stretch with location off.
See shift tracking · Android now, iPhone later
You set the rules for each check-in point
Open Check-in points in the dashboard and change a point’s Settings.
- How people check in
- Web page and app; app only; app with location; or app by location, with no scan.
- Location
- Search the address, drag a pin, use the spot where you stand, or type coordinates.
- Allowed radius
- 10 to 500 metres from the point (at least 50 for check-in by location).
- Required GPS accuracy
- How precise the phone’s reading must be before it counts. 50 metres by default.
- If location cannot be verified
- Block the check-in, or save it and flag it for review.
- Check-out location
- Record where each check-out is made, and flag one made away from the point.
- Offline check-in
- Allow it or not, and how long a saved check-in may wait before it must be sent.
- Follow location during the shift
- For points that check in by location: follow the person until they check out.
Phone location is evidence, not proof. It is reliable outdoors and to the nearest building, less so between floors or deep inside one. Set the radius and the review rule to suit the site.
Every app check-in, in Visitor Records
Each record says how it was made, how far from the point the phone was, and how precise its reading was. The ones that need a look wait for you to confirm or reject them.
Which plans include the app
The app is free to download and free for the people you invite. The 14-day free trial includes all of it, with no card.
| Free trial | Starter | Growth | Portfolio | |
|---|---|---|---|---|
| Web check-in page for visitors | Yes | Yes | Yes | Yes |
| Check in with the app, by QR code or location | Yes | No | Yes | Yes |
| Auto check-in and check-out, saved answers, offline | Yes | No | Yes | Yes |
| Replay on map | Yes | No | Yes | Yes |
| Shift tracking | Yes | No | Yes | Yes |
| People using the app | Up to 50 | No | Up to 50 | Up to 250 |
Questions
- Do visitors need the app?
- No. Visitors keep scanning the QR code with their phone camera and filling in the web page. The app is for the people who check in every day.
- Does the app track people?
- No. It reads location when it opens, at a check-in or check-out that asks for it, and while auto check-in is on and the app is open on screen. Shift tracking is the one exception: it runs only at points you turn it on for, the person is told first, and the phone shows On shift the whole time.
- Does auto check-in work with the phone in a pocket?
- Only while the app is open on screen; the screen stays on while auto check-in is switched on. Nothing runs in the background, so a closed app checks nobody in.
- What happens with no signal?
- The check-in is saved on the phone with the time and the place it was made, and it uploads by itself once the phone is back online. A retry never makes a second record.
- Can someone check in from home with a photo of the code?
- Not at an app-only point. The web page is off, the check-in must come from a signed-in phone, and with location on it must be inside the radius.
- Which phones does it run on?
- iPhone with iOS 17 or later, and Android 8.0 or later.
- Who can use it?
- Anyone you invite to the project as check-in staff or above. Records viewers can’t check in.
Give your team the app. Keep the web page for visitors.
Start a free trial, then invite the people who check in every day.